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Privacy Notice

Privacy Policy

Through www.stamogloubikes.gr the Company Emm.D. Stamoglou & Sons. Based in Kos with T. K 85300 and is legitimately represented, with AΦΜ 093794504 and ΔΟΥ Kos, electronic contact address info@stamogloubikes.gr, telephone service of the online store 2242025840, with the activity "trade of bicycles, mopeds and spare parts" according to the below mentioned the possibility to collect personal data needed by you to create an individual account for its website, through which you can To make orders and receive updates via email (email). The processing of personal data shall be carried out in accordance with the provisions of the General Data Protection Regulation (CCM 2016/679), any specific national and European legislation for certain sectors, the current Greek legislation on the protection of personal data, and the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable) and the decisions of the Protection Authority. In case you have registered on the website, you have the ability to access or correct your personal information by entering your account with your email address (email) and the password you have set when creating your account. Ensuring the Privacy of Your Personal Data To ensure the confidentiality of data transfer and transactions is used online security systems SSL-2048bit issued by the company RapidSSL RSA CA 2018. To update your preferences, request to remove your information from our mailing lists or submit a request, or practice your Rules of Procedure as listed below please contact us via our contact email info@stamogloubikes.gr In this Privacy Policy of our Company you will find all relevant information that applies to the use of your personal data. We are transparent by providing information about what we do with your personal data, why we collect them, how we use them and process them, how long we keep them, under what conditions we can share them with others and what your rights are. We have permanently available to you all the information contained in this Policy so that you can refer to it at any time you deem it necessary and in particular the information for each processing of your data during our cooperation and therefore we would like you to read carefully the following:

What we define as personal data

When you make a purchase from us or use the services we offer, you trust us with some information that concerns you. "Personal data" is any information that refers to and describes a person, such as: identification (name, name, age, occupation, family situation, etc.), physical characteristics, education, work (background, work behaviour, etc.), economic situation (income, assets, economic behaviour), interests, activities, habits which can be used to identify the identity of a customer or a visitor of the electronic A store? The person (physical person) to whom this data refers is referred to as the data subject. You can visit the web site of Emm.D. Stamoglou & Sons on the internet without reporting who you are and without providing any personal information. However, sometimes we or our partners need some information from you. Perhaps you will provide us with some personal information on several occasions. For example, you may provide us with some information, such as your name and mail or e-mail address, to contact you in order to carry out an order or provide us with your credit card details to buy something from us. Our goal is to let you know how to use these elements before we collect them from you. If you say that you do not want to use this information as a basis for further communication with you beyond the fulfillment of your requests, we will respect your wishes. If you provide us with personal details of another person, for example, a spouse or a colleague, we will assume that you have the consent of us to provide them.

Data Collection

 In any case the information you give us for any cause may, but not limited to, include:

  • Your identification and identification, such as name, address, e-mail address, telephone number and other contact information. These data are collected when you purchase a product or with your first registration in our online services.
  • Account information, such as user name and other identifiers or credentials used to access our services on the Internet.
  • IP address and cookies data.
  • Location

Indicative Cases where we ask you to provide us with your personal data:

  • When you buy products electronically or by phone.
  • When you register to use our electronic services.
  • When you request to receive updates on promotional marketing actions.
  • When you fill out one of our customer surveys.
  • When you make demands.
  • When you subscribe to the newsletter, to receive offers and newsletters of the online store.

Use of Personal Information

The following paragraphs describe in detail how Emm.D. Stamoglou & Sons Co., can use your personal data and with whom it can be shared. Depending on the use of the web site of the Emm.D. Stamoglou & Sons Co, one or more of the following paragraphs may apply. For example, if you order a product from the GNI website. Emm.D. Stamoglou & Sons Co, handling your data will be done as described in the paragraphs "Eliminating your transaction" and "Use for marketing purposes". We process your personal data when we are going to contract a contract with you or for specific purposes, including:

  • Processing orders and payments for products and services that you have purchased or for a refund.
  • Promotional actions regarding our products and services or with services offered by our partners and who we believe may be of interest to you and after receiving your consent to communicate with you.
  • We can use and process your personal data, since you have given us your consent, but not limited to, to let you know when a product is available again or to communicate with you via email about our products and services, promotions, promotions or special events.

Execute your transaction

If you request something from an Emm.D. Stamoglou & Sons Co product or service, callback or specific marketing material, we will use the information you provide to satisfy your request. For this purpose, we may share your information with other necessary to meet your demands and our trade involved parties, e.g. other parts of the Emm.D. Stamoglou & Sons Co whose staff are committed with respect to confidentiality, the business partners with our company and the Commercial Partners of Emm.D. Stamoglou Co, financial institutions, transport companies, postal or government authorities (e.g. Customs authorities). We may also contact you, regarding a transaction, in customer satisfaction surveys, or for market research purposes, and if you have given us your consent.

Use for marketing purposes

The items you provide to Emm.D. Stamoglou & Sons through its website can also be used by the Emm.D. Stamoglou & Sons Co. and selected third parties for marketing purposes. However, we will give you the opportunity to choose whether you want to use your information in this way or not.

Newsletters

The newsletters which the user of the services of the site receives by subscribing to the mailing lists are intellectual property of the Company and are therefore protected by the relevant provisions of Greek and European legislation and international conventions. The Company reserves the right not to register a person on the list of recipients or to delete it from them. www.stamogloubikes.gr is not responsible if the newsletters are not delivered to their destination, though it will make every effort with ISPs (Internet Service Providers) for their delivery. Newsletters may end up in your 'Spam Mail' folder. In case the user wishes to no longer receive newsletters or wants to delete a total of the website's newsletters, he can inform the Company via the corresponding link that appears in the emails received (e-mails) he receives (Opt-out).

 

Security and Quality Information

Our goal is to protect your personal information and preserve their quality. We apply appropriate measures and procedures, such as use of encryption when transporting certain sensitive elements, to protect your data and preserve their quality.

 

Completion of Information

Periodically we may fill in the data you provide through the Emm.D. Stamoglou & Sons Co with information from other sources, such as information confirming your address or other available information about business. We do this to keep accurate data that we have collected and serve you better.

 

Supplier Use

In some cases, the Emm.D. Stamoglou & Sons Co. uses suppliers to collect, use, analyse and other information processing. Its practice is to require such suppliers to handle the information in a manner consistent with the policy of the ESA. Stamatolou & Sons OE and current Greek and European legislation on the protection of personal data.

 

User Rights

You have the right to access your personal data, and in particular know the type of data subject to us, the purpose and manner of their processing and their duration of compliance by us, as well as how to correct, oppose or restrict them and withdraw consent, as well as your right to appeal to the competent Regulatory Authority in the event that the relevant legislation on their protection has not been complied with. The above rights can be exercised on request by e-mail to eshop@protonpower.gr by stating your details and the change you wish to make. More specifically, you can take the following actions:

  • Do not participate in email messages (Email Opt-Out): You can at any time ask not to send you promotional material by email, by clicking on the deletion link you will find within your email advertisements you receive from us or by contacting us as mentioned above.
  • Do not participate in mail messages: You can ask the Company to stop sending you advertising messages by mail by following any instructions that may be included in a specific promotional action. You can also ask us not to be allowed to send you advertising material by mailing us as mentioned above.
  • Revocation: You may revoke any consent at any time you have provided in the processing of your personal data in the event that this is the only basis and there are no other overriding and legitimate reasons that prevail over this entitlement. In this case you should know that in some cases by revoking your consent to the use or disclosure of your personal information, you may not be able to access any of our products or services.
  • Correction of data: You have the right to ask us to correct any inaccurate information about you or to add further information to you.
  • Processing opposition: You have the right to oppose the processing of your personal data if there are no other compelling and legitimate reasons that prevail over this entitlement.
  • Portability: You have the right to ask us to transfer your personal data to another organization for you.
  • Delete: You have the right to ask us to delete your personal data when it is no longer necessary in relation to the purpose that was collected and if there are no other compelling and legitimate reasons that prevail over this entitlement.
  • Right to appeal to a regulatory authority: You have the right to file a complaint with the regulatory authority for Personal Data in the event that the processing of your personal data violates the data protection laws or in case your rights to data protection have been infringed in any other way.

  We can use and process your personal data, where it is absolutely necessary for the fulfilment of our contractual obligations to you and/or for the satisfaction of our legal rights and for the following purposes:

  • To provide you with our support as our customers, to respond and communicate with you about your requests.
  • Respond to questions, complaints, demands and comments.
  • To communicate with you about your orders, purchases, or accounts.
  • Use your data (electronic mail address) if the email address has been registered in predefined fields on the site, for a non-integrated market reminder for products that have been added and remain in the shopping cart.
  • To provide you with material that interests you and navigate our website.
  • Be informed about promotions and if you already have a consent.
  • We should conduct some data analysis and if you already have a consent, including consumer research, analysis of trends and economic analysis.
  • To comply with your requests in relation to the exercise of your rights (for example, when you ask us not to contact you for marketing purposes, we will keep this file on the removal lists so that we can comply with your request).
  • Use or disclose your personal data (for example in relation to research from a public authority), where we have a legal right or a duty.
  • Keep the right to communicate with you regarding overdue payments either directly or through third-party partners.
  • To protect, detect and prevent fraud and other criminal acts, claims and other obligations.
  • For network and information security in order to take measures to protect your information from loss, damage, theft or unauthorized access. We also inform you that we are not profiling or making decisions based on automated processing of your data.
  • We also inform you that we are not profiling or making decisions based on automated processing of your data.

 

Security measures

The Company acknowledges the importance of the issue of security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure maximum security. All information relating to the personal data of users shall be secured as confidential by complying with the legislation in force to ensure personal data. The safety of the Company's online store is achieved by the following methods: The Company, without limitation, has adopted the following security measures to protect and ensure the privacy of your personal data, such as making back-up to a cloud-based cloud system, using a firewall on the file server, application of security programs for the server, holding a security certificate for the website, application of internal locking users And access control to the stored storage media with special software. The data you submit to the Company are managed exclusively by authorized personnel of the Company that are under their control respectively and only at their command and from the recipients, where necessary. In order to conduct the process, the Company shall select persons with corresponding professional qualifications which provide sufficient guarantees in terms of technical knowledge and personal integrity for confidentiality. The Company, through its respective contractual commitments and its partners, takes all those necessary security measures to protect and ensure confidentiality, confidentiality and integrity of personal data. In any event, such security in the platform's environment shall be without prejudice to reasons arising from its sphere of influence, as well as those due to a technical or other weakness of the network or reasons of force majeure or accidental events.

 

Electronic Advertising

Some Companies help us to provide interactive on-line ads, such as advertising banners. These companies may collect and use information about customers, in order to help us to better understand the promotions, promotional activities and types of advertisements that have the greatest impact on our customers. The collected information is cumulative and therefore cannot be associated with specific people. However, if you prefer these companies not to collect such information, you can visit http://www.networkadvertising.org/ and follow the instructions for your "opt-out" from the collection of this information.

 

Disclosure Required by the Law

Please note that in some cases it is possible to request disclosure of information with a court or other state order, subpoena or warrant.

 

Links to sites that do not belong to the Emm.D. Stamoglou & Sons Co.

Emm.D.  Stamoglou & Sons Co site may contain links to other sites. Emm.D. Stamoglou & Sons Co is not responsible for the personal data handling practices of these sites, nor for their content.

 

Duration of respect of personal data

The data that you have given us in a format that allows your identification will be stored by us only for the time required for the purposes of processing personal data e.g. for the entire period of our trading relationship. In the event that you have given us your consent to use them for, for example, promotions, your subscription to the Newsletter etc. The storage and processing of your data will be carried out in accordance with these purposes and until you have revoked your consent at any time.

 

User request procedure

In case you wish to contact us for each issue concerning the processing of your data and the exercise of your above rights, you may address our company in Account Manager of the Asclepius by T.K. 85300 or email info@stamoglou.gr. Any request submitted to us regarding your personal data will be answered without delay and in any case within one month of receipt. The above deadline may be extended by two months, if necessary, taking into account the complexity of the request and the number of requests. In this case we will inform you of this extension within one month of receipt of the request and the reasons for the delay. The Company reserves the right not to respond to your request or requests if they are manifestly unfounded or excessive and in particular because of their repetitive character.

 

Governing Law

The processing of personal data is carried out in accordance with the General Regulation on the Protection of Personal Data, namely EU Regulation 2016/679 and the generally applicable national and European data protection laws.

 

Changes in the Privacy Policy

The Company reserves the right to amend or revise this Privacy Policy, whenever it deems it necessary, undertakes to inform users of any changes, through the pages of this electronic store. Any amendments shall apply from the date of their posting to this website. This policy is a single and integral part of the Terms of Use of this website. Our company is a Data Processing Officer of the data processed by Asclepius 14, T. K 85300, contact number: 2242025840 and e-mail: info@stamogloubikes.gr

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